You may initiate a Return Request within 30 days from the date of the item’s arrival, within which you can return the item only if it falls into the categories mentioned in Clause 2 hereof. However, if 30 days have lapsed since received from us is FREE, the customer has to pay for shipping WILL NOT APPLY, which means you will be unable to return the product to us.
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Return (only for apparels)
We only replace items if they are defective or damaged.
If you need to return the item, send us an email at
first before we process your returns.
** To return your product, please email to us so that we can give you the return address. ***
Customers are responsible for the return shipping charges in order to get a refund on the products.
Size Exchange (applicable only to apparels)
For size exchange only, you don’t have to have your items sent back to us. If for any reason you are not happy with the size of the garment we will provide a one-time replacement either two size up or two size down from the original order.
Once the replacement has been made and shipped, you will get a new tracking number for the replacements. All we ask is you donate the wrong sized garment to a shelter.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.